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Terms and Conditions

TERMS & CONDITIONS
 
 
1. Status of Terms
1.1 These terms constitute a legal document ("the Agreement") which sets out the rights and obligations of you as a purchaser ("you"), and those of Shenstone Trading Limited  (Company Registration Number 6571324) T/A GirlsStuff.co.uk, ("GirlsStuff", "we" or "us"), in relation to the services and products offered by us through this site or any of the other sites owned by us. By registering for GirlsStuff services, you agree to the terms of this Agreement, and you re-affirm that agreement every time you use any of our services. 
1.2 You agree to:)
1.2.1 provide true, accurate, current and complete information about yourself as prompted by our registration form (such information being the "Registration Data"); and
1.2.2 maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or GirlsStuff has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, GirlsStuff has the right to suspend or terminate your account, cease supply and refuse you any and all current or future use of the GirlsStuff site (or any portion of it).
 1.3 GirlsStuff is concerned about the safety and privacy of all its users, particularly children. For this reason, parents who wish to allow their children access to the site should assist them in setting up any relevant accounts and supervise their access to the site. Once you have allowed your child access to the site he/she will be able to access all of the site. Please remember that the site is designed to appeal to a broad adult audience. Accordingly, as legal guardian, it is your responsibility to determine whether the site is appropriate for your child.
 1.4  The GirlsStuff.co.uk website is owned and operated by Shenstone Trading Limited  (Company Registration Number 6571324)  .  However, please note that by purchasing a product available on the GirlsStuff.co.uk website you may transact with either Shenstone Trading Limited  (Company Registration Number 6571324)  ("GirlsStuff.co.uk") or its partners and agents.  This is because we source, store and supply our products from different places so that we can price competitively.  The GirlsStuff entity you will transact with will depend on where we are going to supply the particular product you are purchasing.  This information is available to customers upon request and/or in the narrative of each product you purchase.
2. Place of performance and applicable law.
 
Shenstone Trading Limited  (Company Registration Number 6571324)  is a company registered in England. Unless otherwise specified, the materials on this site are directed solely at those who access this site from the United Kingdom mainland. GirlsStuff makes no representation that any product referred to in the materials on this site is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. English law shall govern this Agreement.
 
3. Placing an order
3.1 A notice will be displayed on your web browser before you submit an order with GirlsStuff ("the Pre-contract Notice"). The Pre-contract Notice contains important information such as a description, price (including export taxes) and delivery charges of the good or services ordered. GirlsStuff suggests that you print off a hard copy of the notice or save a copy to your hard drive for your own records.
3.2 GirlsStuff will not be obliged to supply the goods or services submitted in your order until you have received an e-mail from GirlsStuff accepting your order ("Order Confirmation"). However, in the event the goods or services are listed on GirlsStuff `s site at an incorrect price due to typographical error or error in pricing information received from its suppliers but GirlsStuff have accepted your order before the discrepancy is noticed, GirlsStuff shall e-mail you to ask whether you are willing to pay the correct price for the goods or services ordered. If you are unwilling to pay the correct price GirlsStuff reserves the right to cancel the contract immediately without any liability to you.
3.3 If GirlsStuff exercises its right under clause 3.2 to cancel a contract it will issue a credit to your debit or credit card account or other appropriate method of repayment it chooses if it has already made a charge to your card or similar before cancelling your order.
3.4 In the event that the goods ordered by you are not available GirlsStuff reserves the right to provide you with goods of a similar quality and specification. Your statutory rights should you receive an unwanted substitute product are unaffected. In fact Girls Stuff will suffer all the reasonable direct transaction costs incurred where a substitute product is delivered and is unwanted.
4. Right to cancel
4.1 You have the right to cancel any contract either:  
4.1.1 within seven days from the date of delivery if GirlsStuff has supplied goods to you; or
4.1.2 within seven days from the date GirlsStuff sent you the Order Confirmation if BoysStuff has contracted to supply services to you, provided that GirlsStuff has not started to provide those services before the expiry of the cancellation period.
4.2 The cancellation notice should be sent by e-mail to GirlsStuff (visit the contact us page for the correct details) and must state your name, a description of the goods or services concerned and the contract number of the cancelled contract. Attaching the Order Confirmation GirlsStuff originally sent you will also assist GirlsStuff in processing your cancellation as quickly as possible. The contract number is stated in the Order Confirmation e-mailed to you on GirlsStuff`s acceptance of your order.
4.3 Where GirlsStuff have supplied goods to you, you must take reasonable care of the goods in your possession pending their return to GirlsStuff . GirlsStuff will only accept the returned goods in their original unopened/undamaged packaging and which do not exhibit signs of wear or tear. Any use of the delivered goods beyond that necessary to inspect the goods on delivery will invalidate your right to cancel the contract. Exceptions - We are sorry but personalised products, food and self assembly furniture - eg gaming chairs (once partly or wholly assembled) cannot be refunded or exchanged unless faulty.
4.4 You must return the goods to GirlsStuff by registered post or similar within five days (excluding Saturdays, Sundays or Bank Holidays) from the date of the Cancellation Notice. You are responsible for the cost of returning the goods to GirlsStuff and the risk of damage to the goods in transit. If the goods are damaged in transit GirlsStuff reserves the right to refuse a refund and it will be your responsibility to seek compensation from the carrier.
4.5 Once GirlsStuff has received the returned goods and satisfied itself that you have complied with clause 4.3, it will send you confirmation by e-mail that the return of the goods has been accepted by GirlsStuff and will make a refund of the price of the goods and/or services originally purchased to your debit or credit card used to purchase the goods or by cheque or other appropriate method it chooses.
5. Content
5.1 GirlsStuff has taken reasonable care in the preparation of the content of this site. However, to the extent permitted by applicable law, GirlsStuff disclaims all warranties (express or implied) as to the accuracy of the information contained in any of the materials on this site.
5.2 GirlsStuff shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this site.
5.3 Certain links in this site (typically a banner advert or icon) will lead to sites which are not under the control of BoysStuff. When you activate any of these you will leave the GirlsStuff site and GirlsStuff has no control over and will accept no responsibility or liability for the material on any site which is not under the control of GirlsStuff .
6.  No Quibble Returns!!
 Because we are just SO NICE, if you're not completely satisfied with any of the goods you have ordered from GirlsStuff for any reason, or if on the off chance you have received a lemon (i.e.: damaged or defective goods) we’ll let you return them (subject to compliance with Right to Cancel terms as set out above in Section 4).
If you wish to return your gift, you must notify GirlsStuff within fourteen days of receipt of your gift. The cost of your gift will be refunded to the credit/debit card used to make the purchase or by cheque once we have received the returned product. Please note refunds take at least 5 working days to clear from the point of processing. This does not affect your statutory rights.
When returning goods they must be sent back in their original condition and packaging (if any) with all warranty cards, licences, manuals and accessories. You must use recorded delivery - neither GirlsStuff nor the supplier can be held responsible for returned items that go missing in the post. It is the responsibility of the customer to ensure that the goods being returned are packaged to ensure the item is not damaged in transit.

How to do it:

Contact GirlsStuff and request a RMA number (this will be used to track your return at GirlsStuff ). Please note that any items returned without a RMA number will not be processed. Write the RMA number on the outside of the parcel below the return address. Return the item to the address provided, and we will process the return within 28 days of receipt.

Once the item has been returned to us we will process the return and refund / replace as requested.

*Please note if the gift is an unwanted gift, and the item has been modified, misused, damaged and / or is not in resalable condition we will not be able to provide a refund / replacement.

*If the item is faulty we will examine the item and determine the reason for the fault and refund / replace as requested.

*Unfortunately we are not able to accept returns for consumer perishables such as food and drink products, flowers and personalised gifts or self assembly furniture eg gaming chairs (once partly or wholly assembled) unless faulty. In addition, we are unable to accept returns for personal items such as under garments, earrings or toiletries or the like unless they are unopened and in their original packing. Goods must be returned in the condition received. The customer will be given a full refund of the price that has been paid for the goods. Any delivery or gift-wrapping charges will not be refunded, unless the item was deemed to be faulty when received.
 
Definitions: 

Unwanted item: This is an item purchased and deemed unwanted by the purchaser. The item must be returned unopened, and in re-sellable condition. If the item has been opened, or the item has been modified, used, or otherwise played with we will not be able to provide a refund / replacement.  GirlsStuff.co.uk has the right to charge its customers a minimum handling fee of £20.00 plus any return postage costs incurred.  It is the responsibility of the customer to return unwanted items.

Faulty Item: a faulty item is one that is faulty due to manufacturing fault only. If the item has been misused, abused, damaged through use or otherwise modified we will not be able to provide a refund.

 
7. Limitation of Liability
7.1 Nothing in this Agreement shall affect the statutory rights of any consumer or exclude or restrict any liability for death or personal injury arising from the negligence or fraud of GirlsStuff.
7.2 Subject to clause 7.1, you agree that GirlsStuff shall not be liable either in contract, tort, negligence, statutory duty or otherwise, for any:
7.2.1 loss of profits, revenue or goodwill or any type of consequential, indirect or special loss or damage whatever arising from or in any way connected with this Agreement;
7.2.2 direct loss or damage (including loss or damage which is reasonably foreseeable or occurs naturally in the course of things) resulting from any acts, omissions, failures or delays occurring on or in relation to those parts of the Internet not under GirlsStuff`s direct control including, without limitation, damage for loss of business, loss of sales, non payment of sums due, loss of profits, business interruption, loss of reputation, loss of business information, or any other pecuniary loss (even where GirlsStuff has been advised of the possibility of such loss or damage).
7.3 You also agree that (except in relation to such liability as has been expressly excluded in clause 7.1 above) the maximum aggregate of liability of GirlsStuff in contract, tort, negligence, statutory duty or otherwise (even where GirlsStuff has been advised of the possibility of such loss or damage), for any loss or damage whatever arising from or in any way connected with:
7.3.1 any defect in a product;
7.3.2 any failure by GirlsStuff to process signals, data, information, orders or messages correctly or in a timely manner;
7.3.3 any misrouting or non-delivery of signals, data information, messages or orders from you to other persons or from other persons to you, or any scrambling or distortion of data or information contained in them; and
7.3.4 any liability not excluded by this Agreement shall, in respect of any one or more events or series or events (whether connected or unconnected) taking place within any twelve month period be limited, in the case of defects falling within clause 7.3.1, to three times the price of the relevant goods/services. This limit shall also apply in the event that any exclusion or other provision contained in this Agreement is held to be invalid for any reason and GirlsStuff becomes liable for loss or damage that could otherwise have been limited.
 7.4 You agree and acknowledge that you are in a better position than GirlsStuff to foresee and evaluate any potential damage or loss that you may suffer in connection with the goods and services provided by BoysStuff, and therefore that BoysStuff cannot adequately insure in respect of such liability. You warrant to BoysStuff that you will insure against, or bear yourself, any loss for which GirlsStuff has excluded liability.
7.5 Please be aware that it is the responsibility of individual customers to ensure that the product they purchase from is (eg gaming chair) is compatible with any device or surface it is connected to. We do not accept any responsibility whatsover, except for negligence and/or death, for any problems arising with other devices or surface from use of our products.
7.6 Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations of liability set out in this clause 7 may not apply to you.  The decision as to whether an item is deemed to be faulty or is final.
8. Indemnity
Save to the extent that it falls within the provisions of clause 7, you shall indemnify BoysStuff and any third party (including its sub-contractors) from and against any liability, losses, rights, expenses, loss of profits, business interruption, consequential loss, pecuniary loss, claims or legal proceedings, including, but not limited to claims involving defamation and intellectual property infringement, and expenses, including legal fees, arising from your use of the GirlsStuff site or purchase of goods and/or services from that site which are brought or threatened against GirlsStuff or suffered or incurred by GirlsStuff by another person or entity.
GirlsStuff requires their customers, suppliers and partners to accept their own responsibility in any mishandling of their authentication credentials in respect of our computer systems.  It is required that customers, suppliers and partners ensure their authentication credentials are committed to human memory as GirlsStuff does not accept any responsibility for authentication credentials that have been stored by customers, suppliers and partners on any other medium.
9. Delivery
Delivery times quoted are estimates only, and GirlsStuff shall not be liable for any delays caused except to the extent caused wilfully or negligently by GirlsStuff . However, unless we have agreed a longer period for delivery with you, we will either deliver goods and/or services within thirty days of you placing the order or we will let you know as soon as it will not be possible to meet this obligation. If we do let you know then we will either agree a new time for delivery with you or, at your request, refund any monies paid by you in respect of the delayed goods/services.  When a delivery option is selected (eg next day delivery, Saturday delivery, etc) we will use reasonable endeavours to deliver on this request but will have no liability if having made reasonable endeavours the delivery option is not honoured.
10. Promotion Codes
From time to time GirlsStuff issues promotion codes to various interested parties for various reasons.
The decision as to whether to honour a promotion code is GirlsStuff's right to exercise at its sole discretion.  Promotion codes are not a contractual obligation of BoysStuff to honour.
GirlsStuff will not enter into any correspondence concerning any decision it makes about promotion codes.
11. Complaints handling procedure
 
In the event that you have any complaints as to our service or any of the goods and services supplied to you from our site, please refer to our complaints handling procedure which is set out on this site.
 
 12. Copyrights
All designs, text, graphics and their selection and arrangement on this site are the copyright of GirlsStuff or its content providers. As a visitor to the BoysStuff site you are licensed to copy electronically or to print portions of this site for your own personal, non-commercial use. Any other use of materials on this site without GirlsStuff `s prior written consent is strictly prohibited.
 
13. Software
13.1 Intellectual property rights in any software or any other copyrighted materials ("Software") and supporting documentation supplied by us to you remain our property or that of our licensors.
13.2 Without our written consent and without affecting any applicable statutory rights under the Copyright (Computer Program) Regulations 1992 (as amended, supplemented or replaced from time to time) you shall not and shall not permit any other person to:
13.2.1 disassemble, reverse engineer, decompile or in any other way interfere with the Software;
13.2.2 copy or modify the Software; or
13.2.3 create any new Software partly or wholly based on the Software.
 13.3 Subject to the terms of this Agreement, you are licensed to use the Software and associated documentation non-exclusively, but only for the purposes identified on the site in relation to the Software. 13.4 You must not transfer, assign or sub-license your right to use the Software or attempt to do so.
 
 14. Typographical and Pricing Errors
In the event a product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we shall have the right to refuse to meet or to cancel any orders placed for that product or service whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall issue a credit to your credit card account or issue a cheque in the amount of the charge.
 
15. Matters Beyond our Reasonable Control
GirlsStuff shall not be held liable for any breach of this Agreement caused by circumstances out of its control including, but not limited to, Acts of God, fire, lightening, flood, or extremely severe weather, explosion, war, disorder, flood, industrial disputes (whether or not involving our employees), acts or omissions of Internet services providers or acts of local or central Government or other competent authorities.
 
16. Language
In the event of conflict or inconsistency between the terms of the English language version of this Agreement (including foreign currency calculations) and any translation provided by us, the English language (sterling currency) version shall prevail.
 
17. Severability
In the event that any term of this Agreement is held to be invalid or unenforceable by judicial decree or decision, the remainder of this Agreement shall remain valid and enforceable.
 
18. This Agreement.
This Agreement, together with our Privacy and Fraud and Piracy Policies, contains the entire agreement and understanding between the parties relating to its subject matter, and (in relation to that subject matter) supersedes any and all prior agreements, arrangements, statements and understandings, except for any fraud or fraudulent representation by either party. Accordingly, we exclude all representations and warranties relating to the subject matter of this Agreement, whether they are statutory or otherwise, as far as is possible by law. In the event of conflict or inconsistency between the above documents, the following order of priority shall apply: (1) this Agreement (2) the Privacy Policy and (3) the Fraud and Piracy Policies.
 
19. GirlsStuff Privacy Statement
Registration Data and certain other information about you is subject to our Privacy Statement. For more information, please see our full privacy policy.
 
19. Cookies In Use on This Site
  
Cookies and how they Benefit You
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

  • Make our website work as you'd expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Personalise our site to you to help you get what you need faster
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass personally identifiable data to third parties

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies - Website Function Cookies - Our own cookies

We use cookies to make our website work including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in or not
  • Remembering your search settings
  • Showing you which pages you have recently visited
  • Allowing you to add comments to our site
  • Tailoring content to your needs
  • Remembering your preferences such as colours, text size and layout

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

Disabling these cookies will likely break the functions offered by these third parties

Social Website Cookies
So you can easily or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

Cookies are set by:

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Site Improvement Cookies
We regularly test new designs or site features on our site. We do this by showing slightly different versions of our website to different people and anonymously monitoring how our site visitors respond to these different versions. Ultimately this helps us to offer you a better website.

We use:

Anonymous Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called analytics programs also tell us if , on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use:

Advertising Cookies
Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies.

You can learn more about online advertising at http://www.youronlinechoices.com . You can opt-out of almost all advertising cookies at http://www.youronlinechoices.com/uk/your-ad-choices although we would prefer that you didn't as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won't see adverts, just simply that they won't be tailored to you any longer.

We use:

  • DoubleClick - owned by Google

Remarketing Cookies
You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so called remarketing cookie during your visit. We use these adverts to offer special offers etc to encourage you to come back to our site. Don't worry we are unable to proactively reach out to you as the whole process is entirely anonymised. You can opt out of these cookies at anytime as explained above.

Affiliate Cookies
We have a number of partners who promote our service on a success-only basis (i.e. instead of paying for advertising, we pay them commissions on sales). Cookies are required to allow us to reward these partners and these cookies are usually provided by specialist companies (known as affiliate networks). Neither us, the networks, or the partner advertising or recommending our services are able to identify you personally. We ask you to support us by allowing these cookies which ultimately help us to offer you the service we do at the price we do. Our affiliate cookies are provided by:

Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites

21.WEEE Policy
Please note: we comply with The Waste and Accumulators Regulations of 2009 (Regulation 31-1(a) and Regulation 3101(b). This means you can send back used batteries to us (if you have purchased them from us), and we will recycle them appropriately with an approved battery recycler. Please send the batteries to . Please mark clearly on the outside of the package that they are batteries for recycling.
 
22 COMPETITION/OFFER GENERAL TERMS AND CONDITIONS
 
22.1 The competition is open to UK AND ROI residents aged 18 or over except employees of BoysStuff.co.uk, their families, agents or any other person(s) connected with the competition.
 
22.2  Entry limited to one per person.  The winner is responsible for ensuring they are able to accept the prize as set out and in accordance with these terms and conditions, in the event they are unable to do so then GirlsStuff .co.uk reserves the right to redraw the prize.

22.3  By entering all eligible entrants agree to abide by each and all the terms and conditions.  Misrepresentative or fraudulent entries will invalidate an entry.  GirlsStuff .co.uk reserves the right, with or without cause, to exclude entrants and withhold prizes for violating any of these terms and conditions.  GirlsStuff .co.uk reserves the right to amend these terms and conditions.  Any amendments will be published on the Website.

22.4  Unless otherwise specified, the winner(s) will be drawn at random from all correct entries received before the closing date.  Winners will be notified within 72 hours after the closing date by email address provided.  All reasonable endeavours will be made to contact the winner during this time.  If a winner cannot be found or is not available, GirlsStuff .co.uk reserves the right to re-draw another winner from the correct entries which were received before the closing date.

22.5  GirlsStuff .co.uk reserves the right to publish entries (including parts of entries) other than the winning entry and publication does not necessarily mean the entrant has won a prize.

22.6  Entrants will retain copyright in their submitted entries, however, by entering all entrants licence BoysStuff.co.uk a worldwide royalty free perpetual licence to edit, publish and use each entry in any and all media (including print and online) for publicity and news purposes.

22.7   Entrants to the competition agree to receive email communications from GirlsStuff .co.uk and its carefully selected partners.

22.8    GirlsStuff .co.uk will not be liable for any failure of receipt of entries.  GirlsStuff .co.uk takes no responsibility for any entries that are lost, delayed, illegible, corrupted, damaged, incomplete or otherwise invalid.  Entries will not be acknowledged or returned.

22.9   Other than death or personal injury arising from acts or omissions of BoysStuff.co.uk or its employees, BoysStuff.co.uk will not be liable for any loss or damage arising out of the winner’s (or their guest’s) enjoyment of the prize.

22.10    There is no cash or alternative to the prizes stated and the prize is not transferable and no part or other parts of the prize may be substituted for other benefits, items or additions.

22.11  Uses of personal data received by GirlsStuff .co.uk in the course of the promotion are subject to the privacy policy found on the Website.  Winners names may be published on the Website.

22.12  Winners may be required to submit valid identification before receiving their prize.

22.13  The Directors of GirlsStuff .co.uk’s decision is final and binding on the entrants.  No correspondence will be entered into.

22.134  BoysStuff.co.uk reserves the right at anytime to cancel, modify or supersede the competition (including altering prizes) if, in our sole discretion, a competition is not capable of being conducted as specified.  GirlsStuff .co.uk reserves the right to substitute a prize of equal value in the event that circumstances beyond their control make this unavoidable.

22.15    In addition to the company's safeguards, your personal data is protected in the UK by the Data Protection Act (the "Act"). The Act requires us, as registered Data Controllers, amongst other things to ensure that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should, where necessary, be kept up to date and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people.

22.16  For a list of winners please send a stamped addressed envelope to BoysStuff.co.uk, Zoom House, 6 Leconfield Estate, Cleator Moor, Cumbria, CA25 5QB stating for which competition you would like winners’ details.

22.17  Promotor :- GirlsStuff .co.uk, Zoom House, 6 Leconfield Estate, Cleator Moor, Cumbria, CA25 5QB